What are the potential risks of ChatGPT?

ChatGPT presents potential risks in terms of misinformation, biased responses, and malicious use. Due to its training on vast amounts of internet text, it may generate inaccurate or false information. Additionally, biases present in the training data can lead to biased or discriminatory responses. There is also a risk of malicious users exploiting ChatGPT to spread harmful content or engage in unethical activities. OpenAI aims to mitigate these risks through ongoing research and development, user feedback, and the implementation of safety measures. However, addressing all potential risks completely remains a complex challenge.

Risks of ChatGPT in customer service