Why are some songs unavailable on Sonos?
Make sure your music files aren't missing metadata In most cases, a music file that is missing a metadata tag will not appear in the Sonos app where it's supposed to. For example, if a file is missing its “Artist” tag, it won't appear when you browse or search for that particular artist in the Sonos app.
Why won't Sonos let me add music services?
Make sure your login credentials are correct Most services require you to sign in to an account for that service. Make sure your username or email and password are correct. If you're experiencing issues logging in, try resetting the password for that music service and try adding it again.
How do I change the country on Sonos?
Sign in to your Sonos account. Click Profile. Make sure the country is set correctly under the Address section. If it is incorrect, click Edit Profile at the top of the page to change the country.
What Sonos devices are no longer supported?
Starting May 23rd, 2023, the Sonos S1 and S2 controller for Android will no longer support the 'On this Device' feature for streaming locally saved audio files directly to Sonos devices.